A variety of roles and departments are involved in creating an outstanding member experience, so no matter what your area of interest is, you’ll find opportunities for growth and experience with First Service Credit Union.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or any other legally-protected characteristic or classification. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Workforce Operations Department.
Career Opportunities
Role: Compensation: Base salary + commission (OTE: $90,000) As a Loan Advisor your key role in our eBranch and daily operations is essential in maintaining outstanding service to all members. You will be the primary contact for Loan by Phone, a responsibility that significantly contributes to our overall productivity and success. You will be assisting members through virtual room…
Role: Reporting to the EVP / In-House Counsel, the Vice President of Special Projects is responsible for leading and executing high-impact projects and operational improvements that support the strategic objectives of the Credit Union. This role requires strong leadership and people management skills, overseeing a small team to ensure projects are executed with precision, accountability, and…
Role: To improve the Credit Union's competitive position, consistent with its mission, vision, and core values, within the markets served; develop objectives, policies and programs for marketing and public relations activities of the Credit Union; plan, direct, and coordinate the efforts of marketing and sales toward the accomplishment of overall objectives and strategic tactics; supply advice…
Role: Architect, implement, and maintain an on-premises Data Warehouse to serve as the foundation for AI and analytics initiatives. Designs and builds data pipelines and ETL processes to deliver reliable, scalable data solutions. Collaborates with Data Analysts, developers, and business stakeholders to ensure high-quality data products that support operational reporting and on-prem AI…
Role: The Marketing Specialist supports the Marketing Team in all areas, including implementing marketing campaigns across various channels, such as email, social media, paid search, and display advertising. The Marketing Specialist aids in organizing and managing credit union events, such as branch promotions, community outreach, member appreciation events, and other promotional activities to…
Address: 16430 Park Ten Place, Houston, Texas 77084 Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Essential Functions & Responsibilities: Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. Analyzes financial situation of delinquent borrowers…
Role: The AI Engineer holds primary responsibility for architecting and implementing FSCU’s on-premises AI platform from scratch u2014 including LLM infrastructure, retrieval-augmented generation (RAG), agentic search, and related intelligent automation systems. This is a foundational role: there is no pre-existing AI infrastructure or precedent at FSCU, and the work performed in this position…
Role: Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation activities across Digital Banking, ACH origination, wire transfers, internal member-to-member transfers, Remote Deposit Capture (RDC), bill pay, and other electronic channels. Ensure 100%…
This position requires in-person attendance. Address: 16430 Park Ten Place, Houston, Texas 77084. Role: A Mortgage Loan Originator (MLO) provides professional mortgage services to members related to financing FSCU Real Estate products secured by primary residential property. MLOs work independently making sales calls on existing and potential member referral sources. Typical referral sources…
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone…
Address: 16430 Park Ten Place, Houston, Texas 77084 Role: Accommodate member needs via telephone, fax, and email request including loans and account services. Cross sell FSCU services and products. Essential Functions & Responsibilities: Provide accurate, courteous, friendly, timely, and professional service to all members and potential members. Answering telephone immediately and responding…
Role: Provide support and assistance to members and non-members with the intention of creating an engaged member. Responsible for opening new memberships for non-members who are working with the Centralized Sales Department, Mortgage Department, Indirect, or other area that is helping the potential member secure a loan. Also responsible for making outbound calls to current members with the…
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation activities for debit, credit, and ATM cards, as well as all non-fraud card servicing operations including card inventory management, stock control, travel notifications, card suppressions, and other…
Address: 16430 Park Ten Place, Houston, Texas 77084 Role: Accommodate member needs via telephone, fax, and email request including loans and account services. Cross sell FSCU services and products. Essential Functions & Responsibilities: Provide accurate, courteous, friendly, timely, and professional service to all members and potential members. Answering telephone immediately and responding…
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone…
Address: 150 N Dairy Ashford Rd Ste E-0172, Houston, TX 77079 Role: Provide Branch Manager with support, assistance and leadership regarding all aspects of branch operations to ensure superior service is provided to all internal and external members. Assist with the development, modification and implementation of procedures for daily branch operations. Assure the financial service needs of…
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone…
Role: Provide Branch Manager with support, assistance and leadership regarding all aspects of branch operations to ensure superior service is provided to all internal and external members. Assist with the development, modification and implementation of procedures for daily branch operations. Assure the financial service needs of each member are promptly, accurately, and courteously fulfilled…
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone…
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone…