Role

To maintain, modify and test changes to existing software programs and products. Uses object-oriented design methodologies and product specifications to develop and enhance software products, components or modules. Train and mentor Developers on all aspects of the system architecture.

Essential Functions & Responsibilities:

Develop, test, and maintain various web applications using JavaScript, C#/.NET, and SQL. Develop, test, and maintain standalone console applications using Java. Create and maintain reports and dashboards using a combination of Jaspersoft Report Studio, SSRS, and SQL. Reports may contain various charts, tables, conditional styling, etc. and can require incorporating data from multiple complex data sources.

Perform routine maintenance and timely troubleshooting of any report or application issues that arise. Get up to speed quickly on all aspects of business to better understand our data and be able to quickly provide data and reports to our stakeholders.

Review source code developed by other developers. Provide guidance for issues that need escalation support. Assists users in solving system problems and trains users in system operations.

Lead the architect for interconnected systems and send information in a secure manner. Develop and maintain policies, guidelines, and procedures for Developers and similar team members.

Champion organizational directives, good coding standards, and ethical business practices. Take on the responsibilities of demonstrating the path. Continuously train other developers on all aspects of the system architecture and participate in code review.

Performs other job duties as assigned.

Performance Measurements:

1. Understand assigned user departments' duties, information systems, and underlying data, and successfully design and develop procedures, reports and extracts as requested in a timely manner according to department standards.

2. Research and resolve moderately complex problems on assigned applications across multiple hardware platforms, software packages and programming languages.

3. Provide system support services on-site and via telephone during working hours and on-call after normal working hours by responding to calls or requests timely.

4. Demonstrate effective communication with users at all levels, understand various job functions and business needs, and discuss processing problems and project status.

5. Provide informed, professional, accurate service and support to all members and associates.

6. Troubleshoot and resolve member and internal inquiries in a timely, accurate manner.

7. Develop and maintain technical skill set by staying informed about new languages, techniques and systems and make recommendations for improvements or enhancements.

Knowledge and Skills:

Experience: Five years to eight years of similar or related experience. 

 Education: Equivalent to a college degree, in the field of Computer Science (BS or BA in a relevant field), or related professional work experience. 

 Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. 

 Other Skills: Must have good communication skills. Promotes and displays a positive, can-do attitude.